[IT Jobs]

subject: Systems Engineer - SA & WA Education , Apple

Apple is looking for Systems Engineer - SA & WA Education
duration - Full-Time

Job details: POSITION TITLE
Systems Engineer

LOCATION
Perth

POSITION OVERVIEW
The Systems Engineer role working in conjunction with Apples Education team is responsible for providing high level technical advice and solution guidance to Customers and Channel partners. Focussed on developing and fostering relationships with key customers, Apple resellers and strategic industry partners, the role requires maintaining superior technical competence and the ability to present that knowledge, both formally and informally. The position requires development of Sales plans and proposals in direct consultation with Sales, Channel and more importantly the Customers directly. The position will be based in Perth and will report to the Sales Manager, Education.

MAIN RESPONSIBILITIES
1 Pre Sales Technical Support
o Actively maintain a high level of competence in both Apple and industry wide technologies so as to be equipped to answer customer & reseller enquires efficiently and effectively.
o Work closely with sales staff to assist them in achieving company targets by:
- Preparing and delivering technology updates and solutions presentations to clients and resellers
- Keeping resellers up to date and motivated in order to maximise Apple sales opportunities
- Facilitating solutions by design and verification process.
- Identifying, communicating and exploiting sales opportunities
- Completing customer requirements document, statements of work and bill of materials.

2 Development of Apple Business
o Actively cultivate relationships with reseller staff in order to ensure ongoing skills development and the best customer experience.
o Maintain links with and encourage the development of a skilled Apple technical community.
o Develop and foster relationships with technical staff and decision makers at major customers.
3 Market Intelligence
o Provide ongoing feedback to the SE team, sales representatives and managers on competitive developments.
o Develop rapport with local representatives of partners and competitors.
o Direct Interaction with external customers and industry bodies. Present as required at industry events.
o Provide timely reporting as required by management.

EDUCATION
A Tertiary qualification or a minimum of five years relevant experience in the computer industry.

EXPERIENCE AND SKILLS
Critical Job Requirements
* Strong expertise in all areas of IT, including Server/Storage/Middleware/ERP
*Ability to solve technical problems.
*10 Plus years of PreSales Consultancy
*A knowledge of Apples hardware and software products and advantages.
*Uncompromising desire to assist Apples customers and staff.
*Good verbal and written communication skills and experience in delivering presentations.
*Provides Mentoring to more junior SE's
*Proven self starter who can work without supervision displaying effective time management skills.
*Sound knowledge of business & sales practice
Highly Desirable Job Requirements
* Certification to Apple ACSA standard.
*Knowledge of products and solutions involving Windows 95, Windows NT, Novell Netware, Unix, Networking Hardware, Internet technologies, Java and cross platform connectivity.
* A background in the markets this position is focussed on.

KEY COMPETENCIES
Persuasiveness/Sales Ability
Above average Oral and Written Presentation skills
Teamwork,
Initiative
Innovative
Problem Solving (Judgement)
Customer Service Orientation
Technical Professional Knowledge

This job is located in: Perth
Location: Perth, West Australia, Australia